Effective Date: March 25, 2026

At Eagle Towing and Hauling LLC, we value your privacy. This policy outlines how we collect, use, and protect your information when you use our services or visit eagletowingandhauling.com.

1. Information We Collect

To provide efficient towing and roadside assistance, we may collect:

• Personal Identifiers: Name, phone number, and email address.

• Service Data: Vehicle make/model, license plate number, and your exact breakdown location.

• Payment Information: Processed securely through our third-party payment providers (we do not store full credit card details on our servers).

2. How We Use Your Information

We use the information gathered to:

• Dispatch drivers to your location quickly.

• Process payments for services rendered.

• Communicate updates regarding your service request.

• Improve our website and customer service experience.

3. Information Sharing

We do not sell your personal information. We only share data with:

• Service Dispatchers: To coordinate your tow or roadside recovery.

• Payment Processors: To securely complete transactions.

• Legal Requirements: If required by law or to protect the safety of our drivers and customers.

4. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet or mobile network is 100% secure.

5. Your Rights

Depending on your location, you may have the right to request access to the personal data we hold about you or ask that it be deleted.

6. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Phone: (931) 200-1617

• Address: 86 Commerce Street, Crab Orchard, TN 37723